CalmStep.AI
soft-live — an AI counselling companion beside care.
Type what’s on your mind, get a grounded reply, and listen in 粵語, 普通话, or English. Create an account or log in to start your ~45-minute session.
AI counselling companion beside care — not a licensed clinic, not therapy, not crisis care. If you are in danger, use emergency support now.
Live now · soft-live
soft-live
Private AI-assisted session — create an account to start and continue.
AI-assisted text→audio session
Type, read a grounded reply, then listen — start earlier with lower stigma.
Professionally built
Clinical-support craft, not a generic chatbot — steadier guidance when you need it.
Psychiatry-informed
Therapy knowledge shaped with psychiatry expertise — replies that stay grounded.
Clear limits
Honest boundaries and crisis handoffs — so you know when human help is needed.
Along the support path
Before, during, and after human care.
01
Before
Start early when something feels off — private text→audio, lower stigma, no appointment. Begin noticing quiet shifts before they harden.
02
During
Between human sessions, keep a light practice going. Soft self-tracking of mood and stress across weeks — when change is easy to miss day to day.
03
After
Stay gently supported after care winds down. Continue check-ins for subtle drift, with clear handoffs to Samaritans, HA, and 999 when needed.
For organisations
Coming soonScale coverage. Prove the product. Grow the lineup.
Partners face waitlists, session gaps, workplace stigma, and thin counsellor capacity. soft-live is live as proof of concept — early, low-stigma text→audio beside human care — so we can expand coverage and product lineup with you. Not a licensed clinic.
For healthcare
Waitlists and sparse sessions leave gaps — private text→audio beside care, with clear crisis handoff.
Learn more →
For insurer
Members need always-on support without clinical overclaim — a wellbeing layer with clear non-clinical limits.
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For SME
After-hours stress and EAP underuse — always-on, low-stigma practice for teams without making managers therapists.
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For charity
Demand outpaces counsellor capacity — extend reach beside human services, without claiming to replace them.
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Programmes coming soon — demos can still be requested.
FAQs
Questions worth asking.
The ones people skip — therapy limits, privacy, crisis, and why soft-live exists.
Is this therapy — or will it replace my counsellor?
No. soft-live is an AI counselling companion beside care: a structured ~45-minute text→audio practice. It does not diagnose, treat, or replace human counselling or clinical care.
How is this different from ChatGPT or a generic chatbot?
Built as AI-assisted clinical support — psychiatry-informed knowledge, evidence-informed limits, and a full practice session — not an open-ended chat wrapper.
When should I use soft-live instead of waiting for a human?
For earlier, lower-stigma support; between sparse or costly sessions; or after care when subtle mood shifts are easy to miss. Prefer human help for clinical decisions — and crisis lines if you are in danger.
What happens to what I type?
TLS in transit; LLM/TTS providers process content to serve replies (not end-to-end encryption). By default we do not use your content to train third-party foundation models. An account keeps history so you can continue. See Privacy Policy.
If you need help now
CalmStep.AI is not crisis care and not a therapy marketplace. If you are in immediate danger, call 999 or a crisis line listed below.
- Samaritans HK: 2896 0000
- HA psychiatric: 2466 7350
- Emergency: 999